How We Handle Your Personal Information

Who handles your information

Home Buyers of Fresno operates this website and uses the information you provide to respond to your property inquiry. We are not a real estate agent or broker. This policy explains what we collect, how we use it and how to contact us about your information.

Information you send us

We collect the property address, phone number and email you enter in the form, along with your consent checkbox response. We also collect the details you share during a phone call. Calls go through a virtual assistant and are recorded and transcribed, so your conversation becomes part of the information we hold. The chat box on this website is answered by a virtual assistant, and the messages you type are saved, like call transcripts, so we can answer your request.

Website visits and cookies

We collect basic information about visits, including pages viewed, device information and approximate location. We use privacy-friendly analytics as well as Google Analytics, which uses cookies. These tools provide information about activity on the website alongside the details you choose to submit directly to us.

How we use and share your request

We use your information to reply to you and pass your request to one local buyer. This buyer is an investor who purchases houses directly and may contact you about your property. The information passed to that buyer is limited to the name, phone number, email and property address you agreed to share. We use chat details in the same way and pass them only to the one local buyer you agree to.

The details you send go only to the one local buyer you agree to be connected with and the service providers described here. Your request goes to one buyer rather than being distributed among multiple buyers. We also share information with service providers that support our website and communications, including hosting, phone and virtual assistant services, email delivery and analytics.

Consent and contact choices

Calls, text messages and emails about your request depend on your consent. You can give consent through the form checkbox or by agreeing during your call. The contact information you supply lets us and the local buyer respond about the property you asked us to discuss.

You can end text messages by replying STOP. To end calls or emails, ask us to stop contacting you through those channels. You can also email [email protected] with a request to opt out.

Ask about your information

You can ask what personal information we hold, request a correction or ask us to delete it. Email [email protected] or call us to make a privacy request. You can use those same contact options to ask to opt out.

State privacy rights, including California rights, apply when those laws cover our service. Contact us about the information you want to access, correct or delete, or the contact you want to stop.

Children and policy changes

This website is not intended for children younger than 13. We date changes to this privacy policy on this page so you can see when it was updated.

Last updated: October 26, 2026.